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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ava Barnes

Ava Barnes

September 3, 2024

5  out of  5
rating by Ava Barnes
"I have been a loyal customer of Joyce Jones State Farm for over 30 years, and I am consistently impressed with the exceptional service provided. Both Ms. Joyce Jones and her assistant, Mrs. Rodney, exemplify the high standards of State Farm with their professionalism and dedication. They have always handled my requests, including multiple vehicle quotes, with great care and consideration, ensuring that each one met my personal standards. The personalized attention and responsiveness I’ve received reflect the company’s commitment to excellence. I deeply appreciate Joyce Jones State Farm for being a valuable asset to my lifestyle and for their unwavering support over the years."
We responded:
"Hi Ava, Thank you for the wonderful 5-star review. Our office is happy to hear that you've had such a great experience with us for as long as you have, and we greatly appreciate your business. We hope to continue to provide such exceptional service to you now and in the future. :)"
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Addie Gunzburg

March 19, 2024

5  out of  5
rating by Addie Gunzburg
"Leona is FANTASTIC! She worked very hard to help me figure out what was happening with my price increases, she called me back every time she said she would. She’s always so positive and upbeat. She should adopt us! 😂 I could not be happier with Joyce Jones agency and the very special Leona. Thankful customers Leslie and Joel"
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Constance Dyson

March 15, 2024

5  out of  5
rating by Constance Dyson
"Highly recommended Courteous employees and willing to help and make sure you understand what you are getting. And willing to work with you to resolve any issues or questions you may have."
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Dixie Breeland

March 11, 2024

5  out of  5
rating by Dixie Breeland
"I've been with them for years and they are absolutely fantastic!!!"
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Marie Rudison

March 8, 2024

5  out of  5
rating by Marie Rudison
"I've been with State Farm for over 30 years. My recent experience with assistant, Leona, was very pleasant and helpful. She was very accommodating by her willingness to stay after hours to assist me with my needs."
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Dequshia Jackson

March 4, 2024

5  out of  5
rating by Dequshia Jackson
"Had the pleasure of being assisted by Ms. Leona. Must say awesome work ethic and very informative. Response to phone calls very prompt."
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rocio diaz

February 21, 2024

5  out of  5
rating by rocio diaz
"Anissa Rochey was very helpful and pleasant as well as nice."
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Iris Porter

September 21, 2022

5  out of  5
rating by Iris Porter
"Excellent experience, very good quality service."
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Shakonda Belvin

April 2, 2022

5  out of  5
rating by Shakonda Belvin
"Great customer service, wide range of affordable options for insurance coverage."
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Stardrae Ruffin

March 30, 2022

5  out of  5
rating by Stardrae Ruffin
"Mr. Traye was very friendly and professional. He was very quick and easy to deal with. I will highly recommend great customer service."
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Tina Beauro

March 30, 2022

5  out of  5
rating by Tina Beauro
"The agent Mr. Jones was very helpful and knowledgeable when answering my questions and concerns when I was inquiring about a quote for my vehicle. I am very happy that I made the switch to State Farm Insurance. I will definitely recommend this branch."
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Capn. KLR

March 23, 2022

1  out of  5
rating by Capn. KLR
"Was never a pleasant experience. Constantly rude to me with both vehicles I brought to be covered by them. Almost seemed like they didn’t wanna deal with me based upon the color of my skin it felt like. Never experienced as rude of people as them, trying to get insurance. If you like to do this stuff stress free and without ignorance, I recommend you go to GEICO online. Don’t come here. They also charge you still after you’ve canceled your vehicle."
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Debra Knox

January 10, 2021

5  out of  5
rating by Debra Knox
"I think Joyce Jones state farm insurance is the best insurance company in Louisiana now any body top that i give joyce Jones 5 stars outstanding keep up the good work luv you"
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Crystal Lee

February 18, 2020

2  out of  5
rating by Crystal Lee
"Dont do business with this office. They play games. Go somewhere else. Its not worth the hassle, trust me."
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Carolyn Buckels

June 10, 2019

5  out of  5
rating by Carolyn Buckels
"Great Business 👍"
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Zachary Tisdale

January 3, 2018

2  out of  5
rating by Zachary Tisdale
"Over a 100$ more expensive than majority of the insurance companies I got a quote from."