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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cynthia Swayzer

October 2, 2026

5  out of  5
rating by Cynthia Swayzer
"I had a very pleasant and professional experience with Angel. She answered my questions and explained everything in detail. The staff is always professional, helpful and responsive."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Joyce Jones’s team. "
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Buku Kickz

September 30, 2026

5  out of  5
rating by Buku Kickz
"I don’t usually do reviews, but their assistance this Monday with all my questions required great patience and they definitely helped me out so much! Better coverage than I had before! And they are so nice."
We responded:
"Thanks so much for the amazing review, Buku! We really appreciate your support here in Hammond. Just reach out anytime if you need us - we’re here for you. "
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Deandrea Whitley

September 30, 2026

5  out of  5
rating by Deandrea Whitley
"Omg! This is a such a wonderful staff to be amongst or converse with. They made getting coverage so easy and quick that I now regret waiting to do so. If you’re looking for professional and polite while grabbing a policy these are the group of people to call. Thanks so much for all the help!! ❤️"
We responded:
"Deandrea, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Joyce Jones and Team "
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Leslie Winn

September 25, 2026

5  out of  5
rating by Leslie Winn
"The best insurance company ever"
We responded:
"Leslie, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Christella Thomas

September 25, 2026

5  out of  5
rating by Christella Thomas
"The most understanding people I have ever talked to about insurance"
We responded:
"Christella, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Hammond insurance team! - Your State Farm Agent, Joyce Jones "
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Rodney Maiden

September 25, 2026

5  out of  5
rating by Rodney Maiden
"Quick and efficient service! The customer service is exceptional!!!!"
We responded:
"Wow, thank you for the 5-star review, Rodney! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Sonja

August 31, 2026

5  out of  5
rating by Sonja
"Joyce Jones and her staff are absolutely amazing! From the moment I reached out, they were professional, personable, and genuinely pleasant to work with. I was paying very expensive premiums for both my auto and life insurance, and they were able to quote me significantly lower rates without compromising the service I received.

What stands out most is how helpful and attentive the entire staff is. They are always willing and eager to assist, answer questions, and make sure you feel valued as a customer. It’s refreshing to work with people who truly care about helping their clients.

I highly recommend Joyce Jones and her team to anyone looking for knowledgeable, professional, and caring insurance service. They have definitely earned my 5-star review!"
We responded:
"Hi Sonja, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Joyce Jones’s team.  Please reach out to us if any questions come up!  - Joyce Jones’s Insurance Team "
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Angela Arnone

August 31, 2026

5  out of  5
rating by Angela Arnone
"Mrs. Joyce and Mrs. Patricia are the best they are very helpful and always very thoughtful no matter the situation. Thank you both for everything."
We responded:
"Thank you so much for the 5 stars, Angela! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Kevin Maynard

August 31, 2026

5  out of  5
rating by Kevin Maynard
"Joyce, Patricia and team are
All wonderful to work with! Thank you!"
We responded:
"Kevin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Hammond insurance team is always here and happy to help. "
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Reginald Sims

August 7, 2026

5  out of  5
rating by Reginald Sims
"Tt was a very professional experience agent was aware of all benefits Ms Leduff ensure that I would be requests"
We responded:
"Thank you so much for your wonderful feedback of us here at Joyce Jones’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Joyce Jones’s Insurance Team "
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Carla Ard

August 7, 2026

5  out of  5
rating by Carla Ard
"Thank you Patricia for always giving such great customer service! You are awesome and very informative. Keep up the great work!"
We responded:
"Wow, thank you for the 5-star review, Carla! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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sandra johnson

August 6, 2026

5  out of  5
rating by sandra johnson
"Great customer service. They are acknowledgable and willing to serve you in anyway they can."
We responded:
"sandra, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Hammond insurance team is always here and happy to help. "
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Nita Brown Foster

May 28, 2026

5  out of  5
rating by Nita Brown Foster
"I would like to commend Annisa Rodney, Patricia Leduff & Joyce Jones State Farm Agency, Hammond, LA for outstanding customer service, professionalism and always going above and beyond!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Hammond to know that you had such a wonderful experience with us here on State Farm Agent Joyce Jones’s Team."
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RUBY LEE

April 28, 2026

5  out of  5
rating by RUBY LEE
"OMG, Patricia LeDuff is absolutely AMAZING! She handled everything with so much poise and grace and really made the whole process easy. If you’re looking to get your insurance needs taken care of, definitely check out Joyce Jones State Farm in Hammond, LA you’ll be in great hands!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Joyce Jones’s Team here in Hammond . "
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Tierney Hopson

April 8, 2026

5  out of  5
rating by Tierney Hopson
"Ms. Anissa Rodney at State Farm was really helpful! She took her time explaining everything and made sure I understood my options. The process was smooth and not stressful at all. I definitely recommend reaching out to her if you need insurance!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Hammond to know that you had such a wonderful experience with us here on State Farm Agent Joyce Jones’s Team."
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Wylisha Williams

April 2, 2026

5  out of  5
rating by Wylisha Williams
"Ms. Anissa is always so helpful and pleasant, by phone or through text. She’s going to make sure everything is explained and she helps in any way possible to make sure the customer is satisfied!! She’s awesome!!"
We responded:
"Wylisha, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Joyce Jones’s Team!"
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Rebecca Dougherty

March 25, 2026

5  out of  5
rating by Rebecca Dougherty
"Anissa always takes great care of my insurance requests."
We responded:
"Thank you so much for the 5-stars, Rebecca! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Joyce Jones’s Team anytime."
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Kendra Trujillo

February 15, 2026

5  out of  5
rating by Kendra Trujillo
"Everyone at this location is very helpful and professional! Had no problem at all getting the policies I needed to cover my home and vehicle!! I would highly recommend using their services!!"
We responded:
"Kendra, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Joyce Jones’s Team here in our Hammond office. "
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Bobby James

October 10, 2025

5  out of  5
rating by Bobby James
"Great had state form now for more then 15 years all together"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ava Barnes

September 3, 2024

5  out of  5
rating by Ava Barnes
"I have been a loyal customer of Joyce Jones State Farm for over 30 years, and I am consistently impressed with the exceptional service provided. Both Ms. Joyce Jones and her assistant, Mrs. Rodney, exemplify the high standards of State Farm with their professionalism and dedication. They have always handled my requests, including multiple vehicle quotes, with great care and consideration, ensuring that each one met my personal standards. The personalized attention and responsiveness I’ve received reflect the company’s commitment to excellence. I deeply appreciate Joyce Jones State Farm for being a valuable asset to my lifestyle and for their unwavering support over the years."
We responded:
"Hi Ava,
Thank you for the wonderful 5-star review. Our office is happy to hear that you've had such a great experience with us for as long as you have, and we greatly appreciate your business. We hope to continue to provide such exceptional service to you now and in the future. :)"
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Adalyn!! :P

March 19, 2024

5  out of  5
rating by Adalyn!! :P
"Leona is FANTASTIC! She worked very hard to help me figure out what was happening with my price increases, she called me back every time she said she would. She’s always so positive and upbeat. She should adopt us! 😂 I could not be happier with Joyce Jones agency and the very special Leona. Thankful customers Leslie and Joel"
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Constance Dyson

March 15, 2024

5  out of  5
rating by Constance Dyson
"Highly recommended
Courteous employees and willing to help and make sure you understand what you are getting. And willing to work with you to resolve any issues or questions you may have."
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Dixie Breeland

March 11, 2024

5  out of  5
rating by Dixie Breeland
"I've been with them for years and they are absolutely fantastic!!!"
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Marie Rudison

March 8, 2024

5  out of  5
rating by Marie Rudison
"I've been with State Farm for over 30 years. My recent experience with assistant, Leona, was very pleasant and helpful. She was very accommodating by her willingness to stay after hours to assist me with my needs."
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Dequshia Jackson

March 4, 2024

5  out of  5
rating by Dequshia Jackson
"Had the pleasure of being assisted by Ms. Leona. Must say awesome work ethic and very informative. Response to phone calls very prompt."